This page was last updated on 26/05/2021.
We are aware that you are confiding in us. We therefore see it as our responsibility to protect your privacy. On this page we will let you know what data we collect when you use our website, why we collect this data and how we use it to improve your user experience. In this way we create openness in the way we work.
The Passage respects the privacy of all users of our site and ensures that the personal information you provide to us is treated confidentially. We will never sell or provide information to third parties. We only process personal data for the purpose for which it was provided and in accordance with the General Data Protection Regulation (GDPR).
What data do we collect
When you fill in our contact form or the Matchtest or otherwise communicate with us, we ask for some personal data. This data is used to perform the service. The Passage may collect the following data:
- First and last name
- Email address
- telephone number
- IP address
- Chamber of Commerce number
- VAT number
When you communicate with De Passage – by phone, e-mail, via WhatsApp or via our website – we may retain those messages. Sometimes we ask for personal data that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on De Passage’s own secure servers or those of a third party. We will not combine this data with other personal data that we have at our disposal.
When you fill in a contact form on our website, we ask for your first and last name, your e-mail address and possibly your company name. We need this information to be able to answer your contact request. We may retain these messages and contact details provided to us. The data is stored on De Passage’s own secure servers or those of a third party. We will not combine this data with other personal data that we have at our disposal.
We collect data for research in order to gain a better understanding of our clients, so that we can tailor our services accordingly.
This website uses “cookies” (text files placed on your computer) to help the website analyse how users use the site. The information generated by the cookie about your use of the website can be transferred to De Passage’s own secure servers or those of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services related to website activity and internet usage.
More information about Facebook’s cookies can be found here.
Google analytics cookies
Cookies are also placed by the statistics package, Google Analytics. We would like to know how visitors use the website and how many people visit the website every month, so that we can optimize the use of our website.
At Google Analytics, the information is anonymized as much as possible. Your IP address is explicitly not used. We therefore cannot trace you personally.
More information about google analytics policies can be found here.
Your cookie data, first and last name and your email address can be used to use retargeting advertising campaigns via Facebook, Instagram and Google AdWords.
Your e-mail address can be used to send newsletters from De Passage. We send our newsletters via the MailChimp mail program.
Your naw data is stored on our own computer. We store this data for our administration.
The information is not shared with third parties. In some cases, the information can be shared internally. Our employees are obliged to respect the confidentiality of your data, as described in the General Terms and Conditions found on our website.
Choices for personal data
We offer all visitors the possibility to view, change, or delete all personal information that has been provided to us at the moment. The Passage may charge costs up to the legal maximum for an inspection and/or corrections and/or for the handling of an objection.
Customize/unsubscribe service newsletter
At the bottom of each mailing of De Passage you will find the possibility to change your data or to unsubscribe from the newsletter. You can also inform us in another written way that you want your data or registration to be changed or deleted. When you unsubscribe from newsletters, your personal data will be deleted from the system no later than the end of the relevant month.
If you want to modify your data or have yourself deleted from our files, you can send an email to firstname.lastname@example.org.
Turn off cookies
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function correctly if cookies are disabled in your browser.
Storing personal data
We do not automatically delete personal data stored by us after a certain period of time. The retention period of all data is at least the retention period according to the legal obligations. Once this period has expired, you can contact us in writing to have your data deleted. If you wish to have your data deleted, we will delete your data no later than 30 days after your request.
You always have the right to withdraw your consent to the processing of your data, after which we will no longer process your data. The withdrawal of this consent does not affect the lawfulness of our data processing based on your consent, which took place before this withdrawal.
You also have the right to access your personal data and the right to rectify your personal data. If you want to know which personal data we process about you, you can make a written request for access.
If your data is incorrect, incomplete or irrelevant, you can ask us in writing to change or supplement your data.
In addition, you have the right to have your personal data deleted, the right to restrict the processing and the right to object to the processing. In addition, you have the right to transfer or make your data transferable. You can also make a written request for this.
We will process your request within 30 days.
This privacy statement is tailored to the use of and the possibilities on this site. Any modifications and/or changes to this site may lead to changes to this privacy statement. It is therefore advisable to regularly consult this privacy statement.
Questions and feedback